The Brother QL-820NWB printer offers Bluetooth connection direct to the iPad, this means you do not need to connect the printer via WiFi. You can create a direct connection between the iPad and the Printer
Note: Bluetooth printers can only connect to one iPad at a time. You will not be able to connect multiple iPads to one printer when using the Bluetooth option.
If your printer stops working or looses connectivity you may need to reconnect the printer to your iPad but first, you will need to un-pair it from the Teamgo App and the iPad itself.
1. Check to ensure the Bluetooth printer is not paired with the Teamgo app. Login to your Teamgo application and view Printer Settings.
2. Check your iPad's settings app, if the Bluetooth printer is still showing as connected, select it and tap the Information (i) icon.
3. Tap "Forget this Device"
Now reconnect your Bluetooth printer to the iPad following the instructions provided in our Printer connection articles.