With just a little tech savviness you can get your Teamgo Administrator account up and running in a matter of minutes. This guide will give you the basics on where to get started. Here you will learn how to:

  • Add new members to your Team 
  • Customise your Kiosk with Kiosk Designer
  • Set up your Kiosk on your iPad  

Add new members to your Team 

  1. Log into your Teamgo account at go.teamgo.co 
  2. Click the "USERS" tab on the left sidebar 
  3. Click "Teams" 
  4. Click "+New Users" 
  5. Fill in the fields in the "Details" tab
  6. Go to the "Access" tab to grant your Team Member access to specific Kiosks
  7. In the "Locations" tab assign your Team Member to a specific or multiple locations 
  8. In "Role", grant role permissions to your Team Member
  9. In "Notifications", choose the email address notifications get sent to when a visitor arrives to see your Team Member
  10. In "Security", choose a security pin which your Team Member can use to sign in in case they do not want to use their QR code or FaceID
  11. Click Save

Alternatively, you can have a Team Member add their own information by sending them an Invite via email or sign up link. You can also bulk import Team Members from a CSV file. 

Customise your Kiosk with Kiosk Designer 

  1. On your home screen, click the box "Create New Kiosk" 
  2. Select a theme
  3. Fill out your Kiosk's details
  4. Click "Create Kiosk"
  5. In the "Home Screen" section, edit the design of your Kiosk 
  6. In "Sign-in Types", create different flows for each of the buttons on your Kiosk's screen 
  7. In "Hosts" add the Team Members that visitors will be able to select during their sign-in process
  8. In "Visitor Badge", customise what your visitor badges will look like when they are printed 
  9. In "Default Notifications" you can double check the information you have already filled when your first created your Kiosk
  10. Click "Save" to save your Kiosk as a draft
  11. Click the arrow icon to upload it to your iPad
  12. Click the "Home" button to back

You can also click Clone Kiosk to create a copy of the Kiosk you have just made or Delete Kiosk to delete it from your system.  

Set up your Kiosk on your iPad

  1. Download the Teamgo Visitor Kiosk app on your iPad
  2. Log into your Teamgo account 
  3. In "Terminals" select the Kiosk you want to open 
  4. Your system is ready to be used! 

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