Teamgo offers complete customisation of your sign-in terminals. You can:

  • Change the orientation, look and feel of each sign in flow
  • Upload a custom logo and background photo
  • Customise the sign-in flow steps and requirements
  • Create multiple sign-in types on one iPad terminal

In this guide you will learn how to modify your iPad Kiosk's sign in features and design to create the best possible visitor experience, including: 

  • Create a New Kiosk
  • Design the Look of Your Kiosk
  • Understand the Sign In Flow
  • Create or Edit a Sign In Flow 

Create a New Terminal

  1. On your home screen, click the box Create New Kiosk
  2. Select a theme
  3. Fill in your Kiosk's details - choose a Name, Location, Default Contact (who will be notify if a visitor fails to select a Host), Assistance Contact (who will be notified if a visitor selects Request Assistance) and a Delivery Contact (who will be notified if a courier does not select a Host for a delivery) 
  4. Click Create Kiosk

Design the Look of Your Kiosk 

  1. In the Home Screen section, edit the design of your Kiosk 
  2. Click each element on the screen and use the toolbar at the top of the page to edit buttons, text, alignment, fonts and colours
  3. Drag and drop elements to move them around your screen and use the two-headed arrows to resize them
  4. In Sign-in Types, create different flows for each of the buttons on your Kiosk's screen 
  5. In Hosts add the Team Members that visitors will be able to select during their sign-in process
  6. In Visitor Badge, customise what your visitor badges will look like when they are printed 
  7. In Default Notifications you can double check the information you have already filled when your first created your Kiosk
  8. Click Save to save your Kiosk as a draft
  9. Click the arrow icon to upload it to your iPad
  10. Click the Home button to back

Understand the Sign In Flow 

The Sign In Flow is a sequence of steps a visitor needs to go through to complete their sign in process. 

Each button on your Kiosk's screen has a different sequence of steps - in other words, a different flow. 

You can design and edit your own flows to better suit your company's needs - what types of visitors you receive, how you need to segment them, what compliance steps they need to complete and who needs to be notified about their arrival.

Create or Edit a Sign In Flow

There are two ways to create/edit a new Sign In Flow - on your Home Screen or on the Sign In Types Screen

Home Screen

  1. Click on the button you would like to create/edit a Sign In Flow for - for example, Visitor Sign In
  2. Click Manage Sign In Type at the top right of your screen
  3. Drag and drop elements on the list to rearrange the order that each screen will appear in
  4. Click Add Screen to add new screens to the flow - each screen can only be added once to each flow
  5. To delete a screen, click the trash icon next to it
  6. To preview your flows design, click on the pencil icon next to one of the elements on the list 
  7. Use the forwards and backwards arrows to navigate the flow
  8. To go back to the list view, click View Flow
  9. Click Save

Sign In Types Screen

  1. On the sidebar, click the Sign In Types tab
  2. You will see, on your screen, one sign in type for each of the buttons on your Kiosk's screen
  3. Click each one to expand it 
  4. Drag and drop elements to rearrange the order of your sign in screens
  5. Click the trash icon next to each screen to delete it 
  6. Click Add Screen to add new screens to the flow 
  7. Click the pencil icon next to each screen to preview your sign in flow 
  8. Use the forwards and backwards arrows to navigate the flow
  9. To go back to the list view, click View Flow
  10. You can edit an entire sign in flow by clicking the trash icon next to it
  11. To go back to the list view, click View Flow
  12. Click Save
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