Victorian Government Visitation API

Teamgo Visitation API bridges the data gap between businesses and contact tracers using Teamgo Visitor Management System

Steve avatar
Written by Steve
Updated over a week ago

In March 2021 Teamgo participated as one of the first adopters of the Victorian Government Visitation API. The API bridges the data gap between businesses and contact tracers.

PLEASE NOTE: This function has been disabled do the abandonment of the API contact tracing project by the Victorian Government of Australia. If you require this service we strongly recommend reaching out and enquiring as to it's availability.

All customers who are registered businesses and/or operate within Victoria, Australia and receive visitors are required to Contact Trace. Teamgo now offers this level of compliance as a 3rd party endorsed contact tracing system.

  • Pre-registered visitor information

  • Manual information collection sign in via iPad kiosks

  • QR code contactless sign-in for visitor digital identities

The following requirements will need to be setup

  1. Sign-in form must have at least, First Name, Last Name, Mobile Number

  2. Each location must have a valid address

  3. Each location must have a Location Main Contact, this is known by Victorian Government as "Venue Main Contact"

  4. Each kiosk must have a Default Contact, this known by Victorian Government as the "Location "Contact.

  5. The contact person must have an email address and phone number

  6. Each businesses must include their ABN in Settings > Account Details > Billing > Tax ID

The businesses may have other legal obligations such as only retain data for 28 days, your own privacy policy and so on. Teamgo provides the tools needed to configure the product to meet all of these requirements.

Contact Tracer Access

In a situation where you have a critical event, the Victorian Governments assigned contact tracing team can remotely request this information from the Teamgo system.

Teamgo Endorsed Visitation System

Customers who are considering a digital visitor management system or existing Teamgo customers, be assured we are ready to support your local contact tracing efforts and compliance goals.

Teamgo is an approved third party integrator of the Victorian Government's Visitation API. You can view Teamgo as an approved party listed here

Additional Information

For more information about the Victorian Government's approach to Coronavirus please visit

For more information about the Victorian Government's Visitation API please visit their website at

For additional information on what you can do to help with visitor record keeping visit the Victorian Government website here

Did this answer your question?