Required Hardware

To use Teamgo, you need a computer (Mac or PC) and an iPad. If you would like to print visitor badges you also need a printer. This article outlines all supported iPad hardware, check out our other articles on supported printers.

If you are a Teamgo customer in Australia, consider purchasing your next iPad directly from from the Teamgo Online Store (Australian only, Apple authorised reseller).

Supported iPads

Teamgo is compatible with several iPad models.

iPad Pro

  • iPad Pro 12.9-inch (2nd generation) Year: 2017 Model number (on the back cover): A1670 on the iPad Pro A1671 on the iPad Pro Wi-Fi + Cellular
  • iPad Pro (10.5-inch) Year: 2017 Model number (on the back cover): A1701 on the iPad Pro A1709 on the iPad Pro Wi-Fi + Cellular
  • iPad Pro (9.7-inch) Year: 2016 Model number (on the back cover): A1673 on the iPad Pro A1674 or A1675 on the iPad Pro Wi-Fi + Cellular
  • iPad Pro (12.9-inch) Year: 2015 Model number (on the back cover): A1584 on the iPad Pro A1652 on the iPad Pro Wi-Fi + Cellular

iPad Air

  • iPad Air 2 Year: Late 2014 Model number (on the back cover): A1566 on the iPad Air 2 A1567 on the iPad Air 2 Wi-Fi + Cellular
  • iPad Air Year: Late 2013 and early 2014 Model number (on the back cover): A1474 on the iPad Air Wi-Fi A1475 on the iPad Air Wi-Fi + Cellular A1476 on the iPad Air Wi-Fi + Cellular (TD-LTE)—released early 2014

iPad Mini

  • iPad mini 4 Year: Late 2015 Model number (on the back cover): A1538 on the iPad mini 4 A1550 on the iPad mini 4 Wi-Fi + Cellular

iPad

  • iPad (6th generation) Year: 2018 Model number (on the back cover): A1893 on the iPad (6th generation) Wi-Fi A1954 on the iPad (6th generation) Wi-Fi + Cellular
  • iPad (5th generation) Year: 2017 Model number (on the back cover): A1822 on the iPad (5th generation) Wi-Fi A1823 on the iPad (5th generation) Wi-Fi + Cellular
  • iPad (4th generation) Year: Late 2012 Model number (on the back cover): A1458 on the iPad (4th generation) Wi-Fi A1459 on the iPad (4th generation) Wi-Fi + Cellular A1460 on the iPad (4th generation) Wi-Fi + Cellular (MM)

Versions of iOS Supported

Teamgo supports iOS 9.3.5 and higher only. We can only support the older iOS 9.3.5 on iPad 4th generation or newer however. Please be aware it may work on older devices but we cannot support them or guarantee support ongoing. Please consider updating your hardware.

Why is my iPad not listed?

The answer is simple, security. We cannot support iPad's that are note able to keep up to date with new iOS (operating system) releases, they pose security risks to your organisation if not maintained.

NOTE You can check the Apple website to ensure your model iPad is supported by Teamgo. Go to https://support.apple.com/en-au/HT201471 to view all models.

TEAMGO IS AN APPLE AUTHORISED RESELLER

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