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Enable Face Recognition Sign in
Enable Face Recognition Sign in

Enable and setup facial recognition sign in for your users

Steve avatar
Written by Steve
Updated today

Why is it useful?

  • Sign-in guests faster

  • No need to touch the kiosk or minimise inteaction

  • Avoid long queues and line congestion

  • More secure sign-in

  • Step into the future of security and safety

How it works?

Guests and employees who have had their photo captured by the VMS can express sign in with face recognition technology upon their next arrival.

We first need to capture an image with a previous visit to register the person in your account, this is for both external guests, and registered users like employees.

How to enable FaceID?

Your subscription will need the FaceID feature enabled. This is a module that can be included in your plan (get in touch with us for this function). You will also need to setup your sign in point to use FaceID.

How to enable User FaceID Sign-in

The next important step is to enroll your users to be able to then use this function. For privacy and security this is not enabled by default, each user who wishes to use this function will need it enabled on their user account.

  1. Click on your People icon

  2. Select the User

  3. Click the picture profile icon

  4. On the drop menu select Enable FaceID. Note: Do the same to disable FaceID for user.

Once enabled it will take a moment to register their profile picture with the FaceID module.

What happens if FaceID does not recognise the person?

At times this may be for the following reasons.

  • Photo is not already on file

  • Camera has low to poor light level

  • Users face is not presented clear enough to the camera

  • Visitor has significantly changed appearance

  • Network error


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