It's important you ensure your account details are up to date. There are two parts to managing your important account information.
Account details - system level information (described in this guide)
User details - your own user account, keep this updated always
Your account details includes things like company name, primary contact number, website, custom web link, logo and so on. When you complete this it will help other functions in the system work well.
Login to your admin dashboard
Click on Workspace
Click on Settings
Click on Account Details
Navigate to Settings > Account Details
Complete all fields on this page where possible. Each field has its own function in the system to deliver a good visitor management experience.
This will be displayed in the dashboard, kiosks and so on.
This is the custom URL that the system will send people to pre-register and so on, typically this is your company name or shortened company name.
This is a default email we may contact you on regarding your account
This is a default phone number we may contact you on regarding your account
This will help Teamgo identify you and setup your account
Brand you FROM address when sending emails
SMS Caller ID
Brand where your SMS messages are sent from (does not work with all carriers)
Your logo will be used as default on kiosks and booking pages.
For more assistance please contact [email protected]