Teamgo

Teamgo Dashboard Overview

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Detailed how to guides on setting up and maintaining the Teamgo visitor management system

Administrator Guides

Live visitor reports for your workplaces showing you everyone who is onsite and expected to arrive

Visitor Reports

Teamgo analytics are your historical reports and data over time

Analytics

Send your visitor reports by email daily to monthly

Email Reports

Reports

Sign in Points Overview

What are iPad kiosks and how should they be used?

iPad Sign in Point Overview

What are contactless QR code kiosks and how do they work?

QR Code Sign in Point Overview

How QR codes work with Teamgo Visitor Management

Overview of QR Codes

How to create a new iPad sign in point for Teamgo

Add new iPad Sign in Point

Create robust sign-in workflows with the Teamgo Sign in Point Editor

iPad Sign in Point Workflows

How to create a contactless QR code / Web sign-in point for the workplace

Add New QR Code Sign in Point

How to add your users as visitor hosts to iPad and QR code sign in points

Add hosts to your Sign in Points

How to add a video to your workflow using a Web View screen

Embedding Video Into The Teamgo iPad Sign-in Point

How to allow visitors to sign in and out using a browser on your computer

Web Browser-based Sign in Point

Staff can check-in Users and Visitors via QR code using an iPhone

Teamgo Visitor Kiosk app on an iPhone

Sign-in Subusers

Sign-in Points

Learn all about the evacuation function of Teamgo

Emergency Evacuation Overview

Sending messages from Teamgo to your users

Safety Messages Overview

Instantly notify all persons on site of emergencies and send instructions on what to do

Activate Emergency Evacuation

How to setup templates for different critical events

Emergency evacuation templates

Print Evacuation List

Safety Alerts

Emergency & Safety Messages

How to setup and customise visitor badges

Visitor Badges

Design and customise badges for your users, employees, contractors

User Badges

Connect your printer to the iPad then enable badge printing in your visitor sign in workflow

Enable Badge Printing

Learn how to remove badge printing from your Teamgo sign in flows

Disable Sign in Point Badge Printing

Learn how to print Visitor Badges prior to their arrival

Pre-print Visitor Badges

You can re-print a visitor badge after a visitor arrives on site

Re-print Visitor Badges

How to change the location you are viewing

Locations Overview

Learn how to add new locations to your Teamgo account

Add New Location

Learn how to set an automatic sign out time for each of your locations. This will ensure guests are always signed out at the end of the day.

Location Auto Sign Out

You can set various alerts for people who are signed in for a specific time of fail to arrive

Location Onsite Alerts

Locations

What are Users and how do they work with Teamgo?

Overview of Users with Teamgo

User Groups

Learn how to add new Users to your Teamgo system

Add New Users

You can invite your Teamgo users to create their own account, or take ownership of an existing one.

Invite Users

This guide will help you with options around importing Users

Importing Users with CSV

Learn how to delete User's account from your Teamgo system

Delete a User

If a user already have a Teamgo account you can invite them to join you.

User already exists

Learn how to send your User's a QR code they can sign-in with

User QR Codes

Add an extra layer of security to your account

Enable multi-factor authentication (MFA)

Custom User Attributes

Teamgo Users

System-wide settings

Updating and managing your system language options

Language Settings

How to setup you default pre-registration settings

Pre-Registration Settings

Setup how your notifications work for your Teamgo account and users

Notification Settings

Managing your general account settings and billing with Teamgo

Account Settings

Setting up and managing your Teamgo Data & Privacy options

Data & Privacy Settings

Settings

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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