Teamgo

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Detailed how to guides on setting up and maintaining the Teamgo visitor management system

Administrator Guides

Live visitor reports for your workplaces showing you everyone who is onsite and expected to arrive

Visitor Reports

Teamgo analytics are your historical reports and data over time

Analytics

Send your visitor reports by email daily to monthly

Email Reports

Reports

What are iPad kiosks and how should they be used?

iPad Kiosk Overview

Add new iPad Kiosk

How to use the kiosk builder to set your iPad Kiosk functionality

iPad Kiosk Settings

Create robust sign-in flows with the Teamgo Kiosk Builder

iPad Kiosk Workflows

What are contactless QR code kiosks and how do they work?

QR Code Kiosk Overview

How to create a contactless QR code / Web sign-in point for the workplace

Add New QR Code / Web Sign-in Point

How to add your users as visitor hosts to iPad and QR code sign in points

Add hosts to your sign in points

How QR codes work with Teamgo Visitor Management

Overview of QR Codes

How to add a video to your workflow using a Web View screen

Embedding Video Into The Teamgo iPad Sign-in Point

How to allow visitors to sign in and out using a browser on your computer

Browser-based Sign-in Point

Sign-in Points

Learn all about the evacuation function of Teamgo

Emergency Evacuation Overview

Instantly notify all persons on site of emergencies and send instructions on what to do

Enable Emergency Evacuation

How to setup templates for different critical events

Emergency evacuation templates

Print Evacuation List

Emergency

How to setup and customise visitor badges

Visitor Badges

Design and customise badges for your users, employees, contractors

ID Card Template

Connect your printer to the iPad then enable badge printing in your visitor sign in workflow

Enable Kiosk Badge Printing

Learn how to remove badge printing from your Teamgo sign in flows

Disable Kiosk Badge Printing

Learn how to print Visitor Badges prior to their arrival

Pre-print Visitor Badges

You can re-print a visitor badge after a visitor arrives on site

Re-print Visitor Badges

Learn how to add new locations to your Teamgo account

Add New Location

How to change the location you are viewing

Change Location View

Learn how to set an automatic sign out time for each of your locations. This will ensure guests are always signed out at the end of the day.

Location Auto Sign Out

You can set various alerts for people who are signed in for a specific time of fail to arrive

Location Onsite Alerts

Locations

Learn how to add new Users to your Teamgo system

Add New Users

What are Users and how do they work with Teamgo?

Introduction to Users with Teamgo

You can invite your Teamgo users to create their own account, or take ownership of an existing one.

Invite User

This guide will help you with options around importing Users

Importing Users with CSV

Learn how to delete User's account from your Teamgo system

Delete a User

If a user already have a Teamgo account you can invite them to join you.

User already exists

Learn how to send your User's a QR code they can sign-in with

User QR Codes

Add an extra layer of security to your account

Enable multi-factor authentication (MFA)

Teamgo Users

Updating and managing your system language options

Language Settings

How to setup you default pre-registration settings

Pre-Registration Settings

Setup how your notifications work for your Teamgo account and users

Notification Settings

The ID Card is for your users such as employees

ID Card Settings

Setting up your visitor badge with Teamgo

Badge Template Settings

How to setup and edit your user groups and permissions

Group Settings

Managing your general account settings and billing with Teamgo

Account Settings

Setting up and managing your Teamgo Data & Privacy options

Data & Privacy Settings

Teamgo can connect to various 3rd party products and has an API

Integration & API Settings

Settings

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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