Administrator Guides
Setting up and managing your visitor system
47 articles
Administrator Settings
Manage your global system settings
Teamgo System-wide settingsGlobal settings that will apply across your entire account
Teamgo Account SettingsManaging your general account settings and billing with Teamgo
Pre-Registration SettingsHow to setup your default pre-registration settings by customizing your booking types
Language SettingsUpdating and managing your system language options
Data & Privacy SettingsSetting up and managing your Teamgo Data & Privacy options
Teamgo Account & Billing
Managing your account and billing information
Update account billing contactYou can add a contact for account and billing management
Update Account DetailsManage your account details and administration contact
Update payment cardIf you are subscribed for card payments you can update the card in your administrator dashboard
Account InvoicesWhere and how to access your account invoices
Teamgo W-9 FormTeamgo is an Australian registered company
Forgotten PasswordReset your password with the password recovery tool
Terminate AccountYou can terminate your Teamgo account at anytime you like
Locations
Adding your locations and managing location settings
Locations OverviewHow to change the location you are viewing
Add New LocationLearn how to add new locations to your Teamgo account
Location Auto Sign OutLearn how to set an automatic sign out time for each of your locations. This will ensure guests are always signed out at the end of the day.
Managing Users
Adding and managing your systems users
Overview of UsersWhat are Users and how do they work with Teamgo?
Add New UsersLearn how to add new Users to your Teamgo system
User Groups
Invite UsersYou can invite your Teamgo users to create their own account, or take ownership of an existing one.
Importing Users with CSVThis guide will help you with options around importing Users
Delete a UserLearn how to delete User's account from your Teamgo system
User already existsIf a user already have a Teamgo account you can invite them to join you.
User QR CodesLearn how to send your User's a QR code they can sign-in with
Multi-factor authentication (MFA)Add an extra layer of security to your account
Custom User AttributesAdding custom attributes to your user profiles
Check in users with web dashboardYou can sign-in and check-in employees with Teamgo
Converting a Guest to a User
Kiosk Settings
Setting up, managing and editing your sign in point kiosks and QR codes
Creating new kiosk sign in pointsHow to create, setup and manage your kiosk sign in points
QR Code OverviewHow QR codes work with your visitor management system
Add QR code kiosk sign in pointWhat are contactless QR code kiosks and how do they work?
iPad kiosk OverviewWhat are iPad kiosks and how should they be used?
Add new iPad KioskHow to create a new iPad kiosk sign in point for Teamgo
iPad Kiosk WorkflowsCreate robust sign-in workflows with the Teamgo Sign in Point Editor
Assign hosts to kiosksHow to add your users as visitor hosts to iPad and QR code sign in points
Add video screen to kiosksHow to add a video to your workflow using a Web View screen
Web Browser kiosksHow to allow visitors to sign in and out using a browser on your computer
Kiosk app on an iPhoneStaff can check-in Users and Visitors via QR code using an iPhone
Sign-in Sub-usersPerfect for schools, child care and day care workplaces
How to Apply a Sign-In Point Design to All Similar Types
Visitor Badges
Setting up and configuring your visitor badges
Visitor Badges OverviewHow to setup and customise visitor badges
Employee BadgesDesign and customise badges for your users, employees, contractors
Enable Badge PrintingConnect your printer to the iPad then enable badge printing in your visitor sign in workflow
Disable kiosk Badge PrintingLearn how to remove badge printing from your Teamgo sign in flows
Pre-print Visitor BadgesLearn how to print Visitor Badges prior to their arrival
Re-print Visitor BadgesYou can re-print a visitor badge after a visitor arrives on site