Administrator Guides

Detailed how to guides on setting up and maintaining the Teamgo visitor management system

38 articles in this collection
Written by Steve and Chhai Thach

Reports

Visitor Reports

Live visitor reports for your workplaces showing you everyone who is onsite and expected to arrive

Written by Steve
Updated over a week ago

Analytics

Teamgo analytics are your historical reports and data over time

Written by Steve
Updated over a week ago

Email Reports

Send your visitor reports by email daily to monthly

Written by Steve
Updated over a week ago

Kiosk Overview - iPad Kiosks

What are iPad kiosks and how should they be used?

Written by Steve
Updated over a week ago

Add new iPad Kiosk

How to create a new iPad kiosk

Written by Steve
Updated over a week ago

Kiosk Overview - QR Code Kiosks

What are contactless QR code kiosks and how do they work?

Written by Steve
Updated over a week ago

Add new QR Code Kiosk

How to create a contactless QR code kiosk for the workplace

Written by Steve
Updated over a week ago

Emergency

Emergency Evacuation Overview

Learn all about the evacuation function of Teamgo

Written by Steve
Updated over a week ago

Enable Emergency Evacuation

Instantly notify all persons on site of emergencies and send instructions on what to do

Written by Steve
Updated over a week ago

Emergency evacuation templates

How to setup templates for different critical events

Written by Steve
Updated over a week ago

Print Evacuation List

Learn how to print an evacuation list

Written by Steve
Updated over a week ago

Visitor Badges

Visitor Badges

How to setup and customise visitor badges

Written by Steve
Updated over a week ago

ID Card Template

Design and customise badges for your users, employees, contractors

Written by Steve
Updated over a week ago

Enable Kiosk Badge Printing

Connect your printer to the iPad then enable badge printing in your visitor sign in workflow

Written by Steve
Updated over a week ago

Disable Kiosk Badge Printing

Learn how to remove badge printing from your Teamgo sign in flows

Written by Steve
Updated over a week ago

Pre-print Visitor Badges

Learn how to print Visitor Badges prior to their arrival

Written by Steve
Updated over a week ago

Re-print Visitor Badges

You can re-print a visitor badge after a visitor arrives on site

Written by Steve
Updated over a week ago

Locations

Add New Location

Learn how to add new locations to your Teamgo account

Written by Steve
Updated over a week ago

Change Location View

How to change the location you are viewing

Written by Steve
Updated over a week ago

Location Auto Sign Out

Learn how to set an automatic sign out time for each of your locations. This will ensure guests are always signed out at the end of the day.

Written by Steve
Updated over a week ago

Location Onsite Alerts

You can set various alerts for people who are signed in for a specific time of fail to arrive

Written by Steve
Updated over a week ago

Teamgo Users

Add New Users

Learn how to add new Users to your Teamgo system

Written by Steve
Updated over a week ago

Introduction to Users with Teamgo

What are Users and how do they work with Teamgo?

Written by Steve
Updated over a week ago

Invite User

You can invite your Teamgo users to create their own account, or take ownership of an existing one.

Written by Steve
Updated over a week ago

Importing Users with CSV

This guide will help you with options around importing Users

Written by Steve
Updated over a week ago

Delete a User

Learn how to delete User's account from your Teamgo system

Written by Steve
Updated over a week ago

User already exists

If a user already have a Teamgo account you can invite them to join you.

Written by Steve
Updated over a week ago

User QR Codes

Learn how to send your User's a QR code they can sign-in with

Written by Steve
Updated over a week ago

Enable multi-factor authentication (MFA)

Add an extra layer of security to your account

Written by Chhai Thach
Updated over a week ago

Settings

Badge Template Settings

Setting up your visitor badge with Teamgo

Written by Steve
Updated over a week ago

Group Settings

How to setup and edit your user groups and permissions

Written by Steve
Updated over a week ago

Language Settings

Updating and managing your system language options

Written by Steve
Updated over a week ago

Pre-Registration Settings

How to setup you default pre-registration settings

Written by Steve
Updated over a week ago

Account Settings

Managing your general account settings and billing with Teamgo

Written by Steve
Updated over a week ago

Data & Privacy Settings

Setting up and managing your Teamgo Data & Privacy options

Written by Steve
Updated over a week ago

Notification Settings

Setup how your notifications work for your Teamgo account and users

Written by Steve
Updated over a week ago

Integration & API Settings

Teamgo can connect to various 3rd party products and has an API

Written by Steve
Updated over a week ago

ID Card Settings

The ID Card is for your users such as employees

Written by Steve
Updated over a week ago