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Create a new Sentiment survey

Create different types of surveys and start collecting visitor sentiment data

Steve avatar
Written by Steve
Updated over a week ago

Survey Types

  • Stars rating - Results are grouped into 5-stars, 4-stars, 3-stars, 2-stars, and 1-stars

  • Sentiment scale - Results are grouped into Promoters (10 or 9), Passives (8 or 7), and Detractors (6 and below)

  • Happy index - Results are grouped into Happy, Neutral, and Not Happy

Create a New Survey

Edit your iPad Sign In Points and enable surveys on the checkout workflow, or add a survey screen to a workflow

  • Checkout Screen Survey - enabled through the checkout screen

  • Standalone Survey Screen - build a survey workflow by adding the Sentiment Analysis screen to a workflow

Both the checkout screen survey and the standalone survey screen give multiple customization options, including the survey type.

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Sentiment Reports
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