Survey Types
Stars rating - Results are grouped into 5-stars, 4-stars, 3-stars, 2-stars, and 1-stars
Sentiment scale - Results are grouped into Promoters (10 or 9), Passives (8 or 7), and Detractors (6 and below)
Happy index - Results are grouped into Happy, Neutral, and Not Happy
Create a New Survey
Edit your iPad Sign In Points and enable surveys on the checkout workflow, or add a survey screen to a workflow
Checkout Screen Survey - enabled through the checkout screen
Standalone Survey Screen - build a survey workflow by adding the Sentiment Analysis screen to a workflow
Both the checkout screen survey and the standalone survey screen give multiple customization options, including the survey type.
