What is Teamgo?

Teamgo Pty Ltd is an Australian registered company that provides software services. One of our services is the Teamgo Visitor Management System or "Teamgo". Teamgo is cloud software. That means you pay a monthly or annual fee to use the service and all updates and upgrades are included and typically automatically deployed.

Your subscription will always be inclusive of

  • Teamgo application updates (Teamgo Kiosk and Teamgo Pass)

  • Teamgo web software updates

  • New and upgrades of features

  • Online help guides and articles

  • Support

Teamgo offers plans for all types of industries and organisations and we can tailor a solution to meet your needs. For pricing information visit https://teamgo.co/pricing

How Pricing Works

Teamgo is "plan based" software subscription service. We offer two main plans Standard and Premium. Our Enterprise plan is an upgrade from Premium that offers additional advanced features and support options.

  • Standard (Business Plan) includes many features needed for visitor management

  • Premium plan to enhance functionality and support options

  • Enterprise to add further advanced functions and support options for your critical operations of large organisations.

Our starter plan will meet most visitor management needs. You can also add premium features to your Standard plan if you do not need or require the full suite of features on the Premium plan package. This lets you build a custom plan.


Your subscription plan is your license to use the Teamgo service and is typically renewable each 1, 12, 24 or 36 months the most common being monthly or annual subscription.

A subscription price formulated based on

  • Number of locations the service is used at

  • Premium features you need access to

  • Support options required


A location is defined by a physical address, each location you use Teamgo at will increase the subscription fee in multiples.

  • A location is defined as a single workplace address

  • Distributed locations like a university campus will be evaluated for qualification


A kiosk is a sign-in point your setup either with a physical iPad or a printed QR code. There is no additional cost for kiosks, they are unlimited on all subscriptions.


Anyone who uses your Teamgo system is a "user", both visitors and employees etc. You can also create a physical user account, typically for employees so they can manage their digital profile and access advanced features. There is no additional cost for adding users, they are unlimited on all subscriptions.


A notification is a message sent by the Teamgo system. Typically this is a visitor arrival message, delivery message, emergency message etc. Email and push notifications are included at no additional cost, they are unlimited on all subscriptions.


Teamgo offers discounts and incentives for customers who qualify. This is typically based on scale and volume of locations or some premium features.

  • 20% discount when paying annually

  • 10% discount when you have 5+ locations

  • 10% discount when you are a not for profit or education customer

Education Customer Pricing

For registered education institutions such as schools, universities and colleges we offer a 10% discount on monthly and annual services.

Non Profit Customer Pricing

If you are a registered charity or other organisation that is not for profit, Teamgo offers 10% discount on monthly and annual services.


If you are an Australian customer we can supply hardware from our online store. If you are outside of Australia we cannot supply hardware, our shop link is still a useful guide for deciding what hardware items you should use.

Payments Options

Customers can pay by card for monthly and annual payments. Bank payment is also available to customers on annual plans. We can offer pricing in your local currencies of AUD, USD, CAD, GBP, NZD, EUR.

Questions? Email us at [email protected]

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