What is Teamgo?

Teamgo Pty Ltd is an Australian registered company that provides software services. One of our services is the Teamgo Visitor Management System or "Teamgo". Teamgo is cloud software. That means you pay a monthly or annual fee to use the service and all updates and upgrades are included and typically automatically deployed.

Your subscription will always be inclusive of

  • Teamgo application updates (Teamgo Kiosk and Teamgo Pass)

  • Teamgo web software updates

  • New and upgrades of features

  • Online help guides and articles

  • Support

Teamgo offers plans for all types of industries and organisations and we can tailor a solution to meet your needs. For pricing information visit https://teamgo.co/pricing

How Pricing Works

Teamgo is not a traditional "plan based" software subscription service. Instead we present one subscription offer at a fixed base rate. You then add additional features as needed to build your own premium subscription.

  • Start (Business Plan) includes many features needed for visitor management

  • Add premium features as needed, increasing your subscription value

  • Add support options needed, from standard to Enterprise service agreements

Our starter plan will meet most visitor management needs. A customised plan will allow you to include additional features like SMS messaging, FaceID check-in, integrations, API and even custom support options. This will build your plan into a Premium or Enterprise style of service.

Subscription

Your subscription plan is your license to use the Teamgo service and is typically renewable each 1, 12, 24 or 36 months the most common being monthly or annual subscription. A subscription price formulated based on

  • Number of locations the service is used at

  • Premium features you need access to

  • Support options required

Locations

A location is defined by a physical address, each location you use Teamgo at will increase the subscription fee in multiples.

  • A location is defined as a single workplace address

  • Distributed locations like a university campus will be evaluated for qualification

Kiosks

A kiosk is a sign-in point your setup either with a physical iPad or a printed QR code. There is no additional cost for kiosks, they are unlimited on all subscriptions.

Users

Anyone who uses your Teamgo system is a "user", both visitors and employees etc. You can also create a physical user account, typically for employees so they can manage their digital profile and access advanced features. There is no additional cost for adding users, they are unlimited on all subscriptions.

Notifications

A notification is a message sent by the Teamgo system. Typically this is a visitor arrival message, delivery message, emergency message etc. Email and push notifications are included at no additional cost, they are unlimited on all subscriptions.

Discounts

Teamgo offers discounts and incentives for customers who qualify. This is typically based on scale and volume of locations or some premium features.

  • 10% discount for annual payments (commitment to 12 months up front)

  • 10% discount for 5-10 locations

  • 20% or more for over 10 locations

Education Customer Pricing

For registered education institutions such as schools, universities and colleges we offer a 10% discount on monthly and annual services.

Non Profit Customer Pricing

If you are a registered charity or other organisation that is not for profit, Teamgo offers 10% discount on monthly and annual services.

Hardware

If you are an Australian customer we can supply hardware from our online store. If you are outside of Australia we cannot supply hardware, our shop link is still a useful guide for deciding what hardware items you should use.

Payments Options

Customers can pay by card for monthly and annual payments. Bank payment is also available to customers on annual plans. We can offer pricing in your local currencies of AUD, USD, CAD, GBP, NZD, EUR.

Questions? Email us at [email protected]

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