Teamgo Pty Ltd ("Teamgo") is an Australian registered company that provides software services. One of our services is the Teamgo Visitor Management System or "Teamgo". Teamgo is cloud software.

To access our services you pay a monthly or annual fee to which will included the features available to the plan you are subscribed to and all updates and upgrades to maintain the service.

Your subscription will always be inclusive of

Teamgo offers service plans for all types of industries and organisations and we can tailor a solution to meet your needs. For general pricing information visit https://teamgo.co/pricing

Teamgo is "plan based" software subscription service. We offer two main plans Standard and Premium. Our Enterprise plan is an upgrade from Premium plan that includes additional advanced features and support options.

Our standard plan will meet most visitor management needs! You can also add premium features to your Standard plan if you do not need or require the full suite of features on the Premium plan package. This lets you build a custom plan.

When subscribing, your plan includes a single license to use the Teamgo service and is typically renewable each 1, 12, 24 or 36 months. Most customers subscribe annually to benefit from annual discounts.

It's a simple PLAN x LOCATIONS price model.

A subscription price is formulated based on

A location is defined by a physical address or "workplace", each location you use Teamgo at will increase the subscription fee in multiples.

A kiosk is a sign-in point your setup either with a physical iPad or a printed QR code. There is no additional cost for kiosks, they are unlimited on all subscriptions.

Anyone who uses your Teamgo system is a "user", both visitors and employees etc. You can create a physical user accounts, typically for employees so they can manage their digital profile and access advanced features. There is no additional cost for adding users, they are unlimited on all subscriptions.

A notification is a message sent by the Teamgo system. Typically this is a visitor arrival message, delivery message, emergency message etc. Email and app notifications are included at no additional cost, they are unlimited on all subscriptions.

SMS notifications sent to user mobiles will require a subscription to our Premium plan or for an additional cost can be included in a Standard plan. However they are most cost effective when subscribing to the Premium plan as you will also have access to other useful features.

Teamgo offers discounts and incentives for customers who qualify. This is typically based on scale and volume of locations or some premium features.

For registered education institutions such as schools, universities and colleges we offer a 10% discount on annual subscriptions.

If you are a registered charity or other organisation that is not for profit, Teamgo offers 10% discount on annual subscriptions.

If you are an Australian customer we can supply hardware from our Online Store. If you are outside of Australia we cannot supply hardware items. However our shop link is still a useful guide for deciding what hardware items you should use.

Customers can pay by card for monthly and annual payments. Bank payment is also available to customers on annual plans. We can offer pricing in your local currencies of AUD, USD, CAD, GBP, NZD, EUR.

Questions? Email us at [email protected]