Teamgo

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For everything else, our FAQ will assist you with important questions.

Frequently Asked Questions

Check to see if your iPad is supported by Teamgo

How to identify your iPad Model

You can still use Teamgo for visitor management without an iPad kiosk

Do I need an iPad to use Teamgo?

Ideas and options for an effective, secure and creative display of your Teamgo tablet devices.

What kiosk stand should I choose?

Hardware FAQ

Teamgo kiosk app is not available on Android tablets.

Is the Teamgo Kiosk app available on Android Tablets?

The Teamgo Pass app is available on both iPhone and Android devices

Is the Teamgo Pass app available on Android or iOS?

If you wish to add a seperate billing email address so we can send invoices to the correct person, follow the guide in this article.

Adding a billing contact for invoices

Teamgo is only available for the iPad, we do not support Windows or Android tablet devices.

Is Teamgo available on Windows OS

It's important your browser has cookies enabled for the best Teamgo dashboard experience.

Enable browser cookies

Teamgo sends out email notifications for many types of events, so for the best experience you don't want to block these.

Ensure email notifications work

Do you need to change your Teamgo account owner?

Change Teamgo Account Owner

Contact Teamgo to change your account administrator

Changing Your Teamgo Administrator Email Address

Teamgo is a robust, permission based cloud software system with the option to create user roles and group rules.

Can I have more than one Administrator?

Software FAQ

Teamgo supports data compliance for all customers in the EU and beyond.

Teamgo in the EU and UK - GDPR Data Privacy

Family Educational Rights and Privacy Act (FERPA) and Teamgo

FERPA Compliance

Teamgo is a service that could have implications on your own privacy policies, please consider the information in this article.

Update your organisations Privacy Policy

Teamgo's privacy policy can always be found online via our website footer links and your dashboard settings, they are aways up to date.

What is Teamgo's privacy policy

Our Teamgo guidelines for sending emails that comply with our Terms of Service and Privacy Policy.

Teamgo customer email guidelines

The Teamgo Terms of Service can always be found online via our website footer links and your dashboard settings, they are aways up to date.

What are Teamgo's terms of service?

Privacy & Data

Teamgo is an endorsed visitor system for the Government of South Australia to assist with visitor record keeping and contact tracing.

Government of South Australia

Teamgo Visitation API bridges the data gap between businesses and contact tracers using Teamgo Visitor Management System

Hardware FAQ

Software FAQ

Privacy & Data

Compliance & Endorsement