Frequently Asked Questions

For everything else, our FAQ will assist you with important questions.

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18 articles in this collection
Written by Steve
Software FAQ

Is the Teamgo Kiosk app available on Android Tablets?

Teamgo kiosk app is not available on Android tablets.
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Written by Steve
Updated over a week ago

Is the Teamgo Pass app available on Android or iOS?

The Teamgo Pass companion app is available on both platforms.
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Written by Steve
Updated over a week ago

Changing your Teamgo Administrator account

Best practice for setting up your primary Teamgo user account.
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Written by Steve
Updated over a week ago

Adding a billing contact for invoices

If you wish to add a seperate billing email address so we can send invoices to the correct person, follow the guide in this article.
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Written by Steve
Updated over a week ago

Is Teamgo available on Windows OS

Teamgo is only available for the iPad, we do not support Windows or Android tablet devices.
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Written by Steve
Updated over a week ago

Enable browser cookies

It's important your browser has cookies enabled for the best Teamgo dashboard experience.
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Written by Steve
Updated over a week ago

How can I ensure email notifications work

Teamgo sends out email notifications for many types of events, so for the best experience you don't want to block these.
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Written by Steve
Updated over a week ago

Change Super Admin User

Do you need to change the Super Administrator account or user for Teamgo?
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Written by Steve
Updated over a week ago

Can I have more than one Administrator?

Teamgo is a robust, permission based cloud software system with the option to create roles and rules.
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Written by Steve
Updated over a week ago