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Frequently Asked Questions
Frequently Asked Questions
For everything else, our FAQ will assist you with important questions.
Steve avatar
By Steve1 author20 articles

Hardware FAQ


How to identify your iPad Model
Do I need an iPad to use Teamgo?
What kiosk stand should I choose?

Software FAQ


Is the Teamgo Kiosk app available on Android Tablets?
Is the Teamgo Pass app available on Android or iOS?
Adding a billing contact for invoices
Is Teamgo available on Windows OS
Enable browser cookies
Ensure email notifications work
Change Teamgo Account Owner
Changing Your Teamgo Administrator Email Address
Can I have more than one Administrator?

Privacy & Data


Teamgo in the EU and UK - GDPR Data Privacy
FERPA Compliance
Update your organisations Privacy Policy
What is Teamgo's privacy policy
Teamgo customer email guidelines
What are Teamgo's terms of service?

Compliance & Endorsement


Government of South Australia
Victorian Government Visitation API
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