Teamgo System Requirements

What system settings you need to run the Teamgo system

Steve avatar
Written by Steve
Updated over a week ago

Teamgo is Software as a Service delivered via your web browser and connected to a Free iPad application. This is called "cloud software". The Teamgo web dashboard is used to configure your visitor management system.

If you wish to use a physical Kiosk sign-in point you will require an Apple iPad device and the free Teamgo Kiosk app installed.

There is no software to install onto your local computers, all that is required to run Teamgo dashboard are the following

  • Computer, tablet or mobile device

  • Modern web browser

  • Internet

System Specifications

You don't need a powerful computer to run Teamgo. All you need is a computer or hardware device with a good web browser installed (PC or Tablet).

  • Mac OS 10.x+

  • Windows 8 or 10+

  • Multi-Core/Processor

  • 4GB of RAM (or higher; 2GB minimum)

  • 1024 x 768 Resolution (or higher)

Web Browser Support

Teamgo works very well in Chrome and just as well on most other web browsers. It even works great on your iPad or smaller screen devices that have a mobile browser.

We recommend Chrome, Safari, Firefox of Microsoft Edge. For Teamgo, it's important to know not all browsers are equal. There are a few reasons for this.

  1. Most other browsers are much faster than Internet Explorer

  2. A specific Internet Explorer feature (called “compatibility view”) if turned on makes it impossible to click on some buttons and use some functions.

  3. Internet Explorer settings typically need to be fine-tuned to be cookie-friendly, same for Microsoft Edge browser (see below).

For us and you, it make sense we focus on these top tier browsers and you always use HTTPS for a secure and safe connection. Teamgo should perform well behind a firewall or VPN but if you have any issues just get in touch.

If you still need to use Internet Explorer we recommend IE 9, 10 or 11. All main Teamgo features work on IE 8, but user experience is less smooth due to the older technology of this browser.

We do not support Internet Explorer 6, 7 and 8 as they do not integrate modern technologies used by Teamgo and have security issues. Please make sure Security Settings of IE are not set to “High”, as this will prevent Teamgo from functioning properly. IE Privacy settings need to be on Medium-High or lower.

Just as we keep our systems highly secure, it's important you consider using updated software and secure connections when using Teamgo.

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