Note: While your network may allow Teamgo services, it could be blocking or restricting the 3rd party services we rely on to deliver the visitor management solution. You may need to open ports or white list some domains/services from these 3rd parties.

Teamgo generally works well without the needs to request or make any modifications to your office network (WIFI, Mail, Firewall, VPN connections etc).

However in some circumstances you may need to make some minor adjustments to your office network settings.

  • Email notifications not arriving or delayed
  • Push to kiosk does not work
  • Printer and iPad have trouble connecting by WIFI
  • Teamgo website/app is slow and unresponsive

Ensure these domains are whitelisted.

  • *.teamgo.co
  • *.amazonaws.com

PubNub (push service)

Sendgrid (email delivery)

  • No changes required

Twillio (carrier services for SMS)

  • No changes required

Brother Printers, various models (Printer use with Teamgo and standalone)

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