Teamgo sends out a lot of useful notifications using email, SMS and our companion smartphone app. We also send out system update emails and general newsletters about upcoming features and fixes.
You need to be able to receive these emails correctly. Please make sure your IT department has white-listed Teamgo so that e-mails from @teamgo.co do not land in spam or junk folders at server level
The following domains should also be whitelisted:
signin.systems
teamgo.co
signinpoint.com
sendgrid.net
Teamgo mail server IP address 149.72.33.6 should also be whitelisted.
If you feel you have completed the above steps and are still not receiving messages from Teamgo, contact our support team.
For more information get in touch with your support team.