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Active Directory Integration

Learn how to connect and setup Active Directory for Teamgo

Steve avatar
Written by Steve
Updated this week

What is Active Directory integration

By using this integration, you can easily synchronize your employees into Teamgo. When the Active Directory integration is installed, Teamgo will

  • Sync user information:  first_name, last_name, email, mobile,

  • Override all customers’ information if email exists,

  • New synced users must forget password to log in,

  • Synced users have the role of  ‘User’ and their notifications will be set based on default notification settings.

System Requirements

Windows machine, PowerShell version 3.0 or greater installed on your Windows PC.

Install Active Directory:

  1. Login with your Administrator account to the Teamgo web dashboard

  2. Click your profile icon at the bottom left and go to Settings

  3. Go to Integrations

  4. Under the employee directory group, find Active Directory and click Enable/Configure

  5. Follow the instructions on the page 

Run Your Sync

  • Copy the CRON script and save it as go-ad-sync.ps1 on your Windows machine.

  • Configure the correct Organizational Units (OU’s) and optionally customize where the sync will save its temporary files.

  • Run the script via Windows Powershell to verify that the script is correctly syncing users with Teamgo. You should go to the Status tab to see details about your last sync run.

  • You can run the script as a Windows task by using Task Scheduler.

Troubleshooting

Teamgo supports TLS versions 1.2 and 1.3 only. If you get the following error:

Failed: System.Net.WebException – The request was aborted: Could not create SSL/TLS secure channel

Please add the following code to your script just before the Invoke-RestMethod:

[Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12

As per the screenshot below:

For more information get in touch with your support team.

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