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Active Directory Integration
Active Directory Integration

Learn how to connect and setup Active Directory for Teamgo

Steve avatar
Written by Steve
Updated over a week ago

What is Active Directory integration

By using this integration, you can easily synchronise your employees into Teamgo. When the Active Directory integration is installed, Teamgo will

  • Sync user information:  first_name, last_name, email, mobile,

  • Override all customers’ information if email exists,

  • New synced user must forget password to login,

  • Synced users have role of  ‘User’ and  notify_sms  option is not enabled by default.

System Requirements

Windows machine, PowerShell version 3.0 or greater installed on your windows PC.

Install Active Directory:

  1. Login with your Administrator account to the Teamgo web dashboard

  2. Click your profile icon at the bottom left and go to Settings

  3. Go to Integrations

  4. Under the employee directory group, find Active Directory and click Enable/Configure

  5. Follow the instructions on the page 

Run Your Sync

  • Copy the CRON script and save it as go-ad-sync.ps1 on your Windows machine.

  • Configure the correct Organizational Units (OU’s) and optionally customizing where the sync will save it’s temporary files.

  • Run the script via Windows Powershell to verify that the script is correctly syncing users with Teamgo. You should go to Status tab to see detail about your last sync run.

  • You can run the script as Windows task by using Task Scheduler.

Troubleshooting

Teamgo support TLS version 1.2 and 1.3 only. If you get the following error:

Failed: System.Net.WebException – The request was aborted: Could not create SSL/TLS secure channel

Please add the following code to you to your script just before the Invoke-RestMethod:

[Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12

As per screenshot below:

For more information get in touch with your support team.

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