Overview of Users with Teamgo

What are Users and how do they work with Teamgo?

Steve avatar
Written by Steve
Updated over a week ago

A User of Teamgo is anyone who uses the system to sign-in, access features, administer the system and so on. Essentially, they are people who use your Teamgo system in one way or another.

Watch a quick overview of Users and Teamgo

We also treat your "Visitors" as users, these are simply a type of user. It does not mean they can sign into your web dashboard, it means they can/have "used" the system.

The more common type of User however, are your Employees and people who use the Teamgo system functions, requiring an account to login, pre-register visitors, download their QR code, see reports, manage settings and so on.

  1. Click on Users option

  2. Select a User group or search for your user

The Teamgo software has several types of Users that can interact with the system. Each of these is a unique default role that assists you to collect data in a more relevant and compliant manner.

  • Visitors - people who visit your workplace and sign-in

  • Administrators - people who can administer the system

  • Employees - people who may need to use Teamgo features like reports, pre-register visitors and sign in and out at the workplace

All your Users can be assigned to different groups with different levels of permission so they can access the features you require.


The Visitor user type is the most common. These are people who check-in and out of your kiosks, providing you with their information so you can keep track of things. When a visitor checks-in we create a record of that visit and establish a Visitor user record. Each re-visit will continue to build a profile and history of that person.

For more information on Visitors, search the help guides Visitors section.


Your most common User type. You can add them manually, invite them by sending an email link to join, import with CSV file or use an integration like Active Directory. We provide a few ways to add your Users to Teamgo.

Users can be added to groups with different permissions, typically you would add your Employees to a group called "Employees". Depending on what you need them to do with Teamgo, you can add their information so they can sign into the dashboard or sign-in on a kiosk using their QR code, email, mobile number and so on.


If your Teamgo subscription plan has the Supplier module enabled you will see the Suppliers Tab. You can invite other companies to join your Teamgo account and load their own workforce in as a User.

Suppliers that you register can add their employees, upload documents and track their own workforce.

Example: You invite a cleaning company to supply their details and register their workers. The workers can be issued QR codes so the can check in/out of your kiosks.

For more information on Suppliers, search the help guides Supplier Module section.

For more information get in touch with your support team.

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