Multi-factor authentication, when enabled in your Teamgo account, requires all your users to use a Time-Base One Time Password (TOTP) application such as

When the user attempts to login they will be required to enter a code from one of the Authentication apps listed above.

If the user is not able to access a code they can request one to be sent to the email address in their account.

Security is a top priority at our organization. To safeguard our user's data and accounts, the best practices recommend using two-factor authentication (2FA) or multi-factor authentication (MFA) when logging into sensitive online accounts.

2FA is a multi-factor authentication method that requires two authentication factors in order to login securely. Common examples are something you know (a password) and something you have (a cell phone). By requiring two different factors of authentication, it makes it much more difficult for a malicious actor to gain access to an account.

Multi-factor authentication (MFA) is similar to 2FA, but with an additional dimension of authentication. With MFA, a user must provide two or more authentication factors. For example, a user might have to provide a password and answer a security question, or a PIN and fingerprint scan. MFA is relatively more secure than 2FA (since it requires a combination of two or more factors) but is also more difficult to set up.

2FA is MFA, but MFA cannot be considered a 2FA. Two-factor authentication (2FA) requires exactly two authentication factors. In comparison, multi-factor authentication (MFA) requires at least two or more authentication factors — two, three, or even more.

Two-factor authentication (2FA) and multi-factor authentication (MFA) are both great tools for making sure that user accounts are secure and safe from malicious actors. While MFA is slightly more secure than 2FA, it can also be more difficult to set up.

To enable Multi Factor Authentication on your account go to:

After clicking on Enable, will be prompted to setup MFA for your account login.

Note: Once Enable is click, MFA will enable to all your users.

Once enabled, next time your users login to Teamgo dashboard, it will prompt the user to set MFA for their own account.

User can configure or reconfigure their MFA by:

For further assistance with this feature please contact [email protected] with your enquiry.