When you make a change on the web dashboard to your kiosk such as design, settings and hosts you will need to send those changes to the iPad app.
This is known as Refreshing your kiosk (settings). There are several ways to do this.
In your kiosk designer click save on any recent changes.
Click REFRESH button to update iPad app with new changes.
If you iPad kiosk is online, it will refresh after a few moments with the new changes. You will also get a web dashboard message confirming the update.
If your iPad is not enabled and logged into the changed kiosk, you will need to refresh manually.
On the iPad Kiosk when logged into a sign in point. Tap the bottom right corner of the display to show the setting icon. Tap this again.
Enter your kiosk password OR click refresh
Your iPad kiosk will refresh with any recent changes you made.
If your changes continue to not appear, you may want to re-install the app. This is uncommon but could be a quick solution.
Delete the Teamgo app
Reinstall the Teamgo app
Ensure Location and Camera are enabled
Login to the Teamgo app
Select your sign-in point
The sign in point will load and any recent changes will appear.