• Conditional Logic controls how a field behaves based on another field’s response.
• Trigger Options allow a field to trigger actions based on its own response. Only the Yes/No, Number, and WWC Identifier fields have Trigger Options
Understanding the Difference
Feature | What It Does | Based On |
Conditional Logic |
| Another field’s value |
Trigger Options |
| The field’s own value |
Step-By-Step Guide
Step 1: Access a Sign-In Point Design's Workflow and Customize Its Form
Navigate to the Sign in Points section
Select an existing QR-Code or Tablet Sign In Point, or create a new one
In the designer, click on Workflows in the sidebar, and go into a workflow by clicking a screen that's part of the workflow
Customize an existing form, such as the Visitor Details screen, or add a new one
Step 2: Add Conditional Logic or Trigger Fields to Form Fields
Within a form, click on a field or add a new field where you want to enable Conditional Logic or Trigger Options. Remember that only the Yes/No, Number, and WWC Identifier fields have Trigger Options.
Choose the associated action, e.g., Show, Hide, Notify the assistance contact, etc
For Conditional Logic, select the field whose value will determine the action from the dropdown list
Specify the conditions and logic rules
Example:
Field A Label: Do you have your own car?
Field A Type: Yes/No Button
Field B Label: What brand and model?
Field B Type: Text Input
Show "What brand and model?"
IF
Do you have your own car? = Yes
Step 3: Save and Publish the Form
Once the logic is configured. Save the settings made.
Save - will only save the setting for the selected Sign-in Point.
Advance Save Options - will prompt a modal/dialog to select kiosk(s) you wish to apply the same changes to.
Best Practices
✔ Keep logic rules simple
✔ Avoid too many nested conditions
✔ Use clear field names
✔ Always test every possible response