If you need to delete a visitor from your account you can do this by locating their record in your account and using the functions to remove them.
Deleting a visitor record also deletes all of their associated data from your account. This will remove any history in reports and will no longer be available.
Note: deleted visitors and their data cannot be restored. Please use this feature carefully and consider other options first.
How to delete a visitor and their records
Option 1 - delete from visitors profile page
Login to Teamgo
Navigate to Poeple > Guests
Search for the visitor profile and select it
On the visitors profile and history page, click DELETE
Confirm removal
Option 2 - delete from visitors list (bulk removal)
Login to Teamgo
Navigate to People > Guests
Select each visitor to delete by ticking the box next to their avatar
Click DELETE and confirm the action
For more information get in touch with your support team.