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Delete Visitors

How to remove a visitor from your Teamgo account

Steve avatar
Written by Steve
Updated over a week ago

If you need to delete a visitor from your account you can do this by locating their record in your account and using the functions to remove them.

Deleting a visitor record also deletes all of their associated data from your account. This will remove any history in reports and will no longer be available.

Note: deleted visitors and their data cannot be restored. Please use this feature carefully and consider other options first.

How to delete a visitor and their records

Option 1 - delete from visitors profile page

  1. Login to Teamgo

  2. Navigate to Poeple > Guests

  3. Search for the visitor profile and select it

  4. On the visitors profile and history page, click DELETE

  5. Confirm removal

Option 2 - delete from visitors list (bulk removal)

  1. Login to Teamgo

  2. Navigate to People > Guests

  3. Select each visitor to delete by ticking the box next to their avatar

  4. Click DELETE and confirm the action

For more information get in touch with your support team.

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