If you need to delete a visitor from your account you can do this by locating their record in your account and using the functions to remove them.
Deleting a visitor record also deletes all of their associated data from your account. This will remove any history in reports and will no longer be available.
Note: deleted visitors and their data cannot be restored. Please use this feature carefully and consider other options first.
How to delete a visitor and their records
Option 1 - delete from visitors profile page
- Login to Teamgo
- Navigate to Users > Visitors
- Search for the visitor profile and select it
- On the visitors profile and history page, click DELETE
- Confirm removal
Option 2 - delete from visitors list (bulk removal)
- Login to Teamgo
- Navigate to Users > Visitors
- Select each visitor to delete by ticking the box nec to their avatar
- Click DELETE and confirm the action
