Login to your web dashboard and go to

  • Users > Visitors

  • Search for the visitor you wish to block by name or email

  • Click on the visitors name to show their profile

On the visitors profile where you will see their visitor history and other options there is a menu in the header "Allow Sign-in".

  • Click the Allow Sign-in drop down

  • Select BLOCK to block them for sign-in at your locations

When a blocked visitors attempts to sign-in, the kiosk will alert them this is no longer possible and will alert a default contact of the attempt.

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