All Collections
Troubleshooting
Cannot login to Teamgo software
Cannot login to Teamgo software

If you cannot login with your password you can use the recovery tool.

Steve avatar
Written by Steve
Updated over a week ago

If you have issues logging into Teamgo due to a password error its most likely the password is entered incorrectly or has been changed.

Depending on your user account status, you may not have a password yet so you can create/recover one using the process below and following the tips provided.

  • Keep your password private and secure, never write it down

  • Use a combination of characters including letters, numbers, symbols and capitalisations

  • Ensure caps lock is disabled

  • Ensure you enter it correctly, don't rush! :)

If you need to login to the Teamgo dashboard go to

If you need to recover a password go to

TEAMGO WILL NEVER ISSUE A PASSWORD BY EMAIL OR OVER THE PHONE.

TEAMGO EMPLOYEES CANNOT CHANGE YOUR PASSWORD.

YOU MUST USE THE RECOVERY TOOL FOR A NEW PASSWORD.

For more information get in touch with your support team.

Did this answer your question?