Troubleshooting
Tips and guides on resolving issues you might encounter
Teamgo System StatusIf you experience issues with Teamgo you can see if the service is online.
iPad kiosk has stopped respondingHas your Teamgo iPad app stopped working?
Email delivery issuesAre you not receiving notifications or reports to your work email?
Printer has stopped workingHelp with various supported Brother label printers when they stop working
Brother QL-820NWB Bluetooth ProblemTips for supporting your BlueTooth printer if it stops working
Brother QL-820NWB Wi-Fi ProblemTips for supporting your WIFI printer if it stops working
Missing features and add ons?Are you missing options in your account that you should have access to?
Dark mode for iPad and hidden textHidden text may be caused directly by your iPad devices settings
Cannot login with account detailsIf you cannot login with your password you can use the recovery tool.
System slow to respondIf your Teamgo kiosk app is slow or unresponsive you can apply a few options to get it back up to speed.
Notifications not sentHave your notifications stopped working?
Disable iPad Auto-LockHow to disable the auto-lock feature on your iPad