Troubleshooting
Troubleshooting
Tips and guides on resolving issues you might encounter
12 articles
Written by Steve
Teamgo System Status
If you experience issues with Teamgo you can see if the service is online.Written by Steve. Updated over a week ago
Teamgo iPad kiosk has stopped responding
Has your Teamgo iPad app stopped working?Written by Steve. Updated over a week ago
Emails Delivery Issues
Are you not receiving notifications or reports to your work email?Written by Steve. Updated over a week ago
Printer has stopped working
In this article we work through common reasons that badges fail to print. This can be generally fixed quite easily and quickly.Written by Steve. Updated over a week ago
Brother QL-820NWB Bluetooth Disconnected
Tips for supporting your BlueTooth printer if it stops workingWritten by Steve. Updated over a week ago
Brother QL-820NWB has stopped printing with WIFI connection
Tips for supporting your WIFI printer if it stops workingWritten by Steve. Updated over a week ago
Teamgo features are missing or hidden?
Are you missing options in your account that you should have access to?Written by Steve. Updated over a week ago
Hidden text on iPad kiosk caused by dark mode
Hidden text may be caused directly by your iPad devices settingsWritten by Steve. Updated over a week ago
Cannot login to Teamgo with Password
If you cannot login with your password you can use the recovery tool.Written by Steve. Updated over a week ago
Slow App Performance - Teamgo Kiosk App
If your Teamgo kiosk app is slow or unresponsive you can apply a few options to get it back up to speed.Written by Steve. Updated over a week ago
Notifications have not arrived
Have your notifications stopped working?Written by Steve. Updated over a week ago
Disable iPad Auto-Lock
How to disable the auto-lock feature on your iPadWritten by Steve. Updated over a week ago