If you are missing features in your account once logged in it could be for a number of reasons.
Missing feature
Menu item not available
Cannot locate feature shown in guide
Option gives a page error like "403"
You get redirected to the dashboard
Missing a feature of function you are sure should be enabled on your plan and account is likely due to permissions. Ensure you check your group permissions and the group role has that feature enabled.
Watch how to check your software permissions
Checking your permissions
Login to administration
Navigate to your People > Group and Permissions
Select your Group
Check the features you need enabled for the group type
Click Save Changes
For more information get in touch with your support team.