Note: Using Manage Capacity is a premium upgrade and requires a suitable plan. For a free 30 day trial contact your [email protected] help desk.

Capacity management allows administrators to set how many people can be checked in at any one time to a location. If Enforce Capacity is set, when the capacity number is reached, all sign-ins will be temporarily barred until someone signs out.

Capacity is applicable to all visitor types including employees.

Enabling capacity for a location

  1. Click on Kiosk tab

  2. Go to Settings

  3. Scroll down to Capacity Management

Once the Maximum number of people allowed at this location number value is set, you will see the sign-in counter in your Kiosk dashboard.

If Enforce Capacity is set, visitors will not be able to sign-in when capacity is reached.

Customising restriction messages for the iPad Kiosk

Restriction messages can be customised in the Languages section.

  1. Click on Settings tab

  2. Go to Languages

  3. Select the language you wish you modify

  4. Look for Sign-in Restriction and We are at capacity texts

  5. Save and reload your kiosk

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