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Request a document

You can request documents of any type from your contractor companies, inductees, and employees to be submitted.

Updated over 3 weeks ago

The Documents Module is an add-on feature. Contact your account manager to evaluate or enable this feature.

Overview

There are several different ways to request a document from people. Using the web dashboard, users will need to have the correct Group Permissions enabled to access these features.

You can send a request for a person to submit a document from

  • Documents > Document Types

  • Users > Documents

  • Manage Contractors > Documents

  • Manage Contractors > Inductees > Documents


Request Documents by Creating New Document Types and Marking Them as Required

Do this only for document types you have not created before to avoid duplicate requirements.

Requesting User Documents

To request/re-request documents from Users, mark optional documents as required or toggle required documents from optional to required.

  1. Click on the People icon

  2. Search for the User of interest

  3. Select a User and go into their profile

  4. Click on Documents

  5. Put a tick on Required or toggle if you want to re-request a document

These documents will now need to be submitted by the user and approved before they can sign in on a kiosk.

Request Contractor Company Documents

To request/re-request documents from Contractor Companies, mark optional documents as required or toggle required documents from optional to required.

  1. Click on the Manage Contractors icon

  2. Select the contractor company of interest

  3. Under the documents tab, click the three dots next to the document of interest and set it as required or toggle if you want to re-request.

Request Inductee Documents

To request/re-request documents from Contractor Workers/Inductees, mark optional documents as required or toggle required documents from optional to required.

  1. Click on the Manage Contractors icon

  2. Select the contractor company of interest

  3. Under the inductees tab, click the name of a worker

  4. Click the three dots next to a document and set it as required or toggle it if you want to re-request

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