Required Hardware

To use Teamgo, you need a computer (Mac or PC) and an iPad. If you would like to print visitor badges you also need a printer.

The Teamgo Kiosk is an application for the iPad tablet. This article outlines supported iPad devices, check out our other articles on supported printers.

If you are a Teamgo customer in Australia, consider purchasing your next iPad directly from from the Teamgo Online Store (Australian only, Apple authorised reseller).

Supported iPads

iPad Pro 12.9-inch (4th Generation)

  • Year: 2020 Model number (on the back cover): A2229 on the iPad Pro A2069, A2232 on the iPad Pro Wi-Fi + Cellular A2233 on the iPad Pro Wi-Fi + Cellular (China mainland only)

iPad Pro 11-inch (2nd Generation)

  • Year: 2020 Model number (on the back cover): A2228 on the iPad Pro A2068, A2230 on the iPad Pro Wi-Fi + Cellular A2231 on the iPad Pro Wi-Fi + Cellular (China mainland only)

iPad Pro 12.9-inch (3rd Generation)

  • Year: 2018 Model number (on the back cover): A1876 on the iPad Pro A2014, A1895 on the iPad Pro Wi-Fi + Cellular A1983 on the iPad Pro Wi-Fi + Cellular (China mainland only)

iPad Pro 11-inch

  • Year: 2018 Model number (on the back cover): A1980 on the iPad Pro A2013, A1934 on the iPad Pro Wi-Fi + Cellular A1979 on the iPad Pro Wi-Fi + Cellular (China mainland only)

iPad Pro 12.9-inch (2nd Generation)

  • Year: 2017 Model number (on the back cover): A1670 on the iPad Pro A1671 on the iPad Pro Wi-Fi + Cellular A1821 on the iPad Pro Wi-Fi + Cellular (China mainland only)

iPad Pro 10.5-inch

  • Year: 2017 Model number (on the back cover): A1701 on the iPad Pro A1709 on the iPad Pro Wi-Fi + Cellular A1852 on the iPad Pro Wi-Fi + Cellular (China mainland only)

iPad Pro 9.7-inch

  • Year: 2016 Model number (on the back cover): A1673 on the iPad Pro A1674 or A1675 on the iPad Pro Wi-Fi + Cellular

iPad Pro 12.9-inch

  • Year: 2015 Model number (on the back cover): A1584 on the iPad Pro A1652 on the iPad Pro Wi-Fi + Cellular

iPad Air (3rd Generation)

  • Year: 2019 Model number (on back cover): A2152 on iPad Air (3rd generation) A2123, A2153 on iPad Air (3rd generation) Wi-Fi + Cellular A2154 on iPad Air (3rd generation) Wi-Fi + Cellular (China mainland only)

iPad Mini (5th Generation)

  • Year: 2019 Model number (on back cover): A2133 on iPad mini (5th generation) A2124, A2126 on iPad mini (5th generation) Wi-Fi + Cellular A2125 on iPad mini (5th generation) Wi-Fi + Cellular (China mainland only)

iPad Mini 4

  • Year: Late 2015 Model number (on the back cover): A1538 on the iPad mini 4 A1550 on the iPad mini 4 Wi-Fi + Cellular

iPad (8th Generation)

  • Year: 2020 Model numbers (on the back cover): A2270 on iPad (8th generation) A2428, A2429, A2430 on iPad (8th generation) Wi-Fi + Cellular

iPad (7th Generation)

  • Year: 2019 Model number (on the back cover): A2197 on the iPad (7th generation) Wi-Fi A2200, A2198 on the iPad (7th generation) Wi-Fi + Cellular

iPad (6th Generation)

  • Year: 2018 Model number (on the back cover): A1893 on the iPad (6th generation) Wi-Fi A1954 on the iPad (6th generation) Wi-Fi + Cellular

iPad (5th Generation)

  • Year: 2017 Model number (on the back cover): A1822 on the iPad (5th generation) Wi-Fi A1823 on the iPad (5th generation) Wi-Fi + Cellular

iPad (4th Generation) - ** not officially supported **

  • Year: Late 2012 Model number (on the back cover): A1458 on the iPad (4th generation) Wi-Fi A1459 on the iPad (4th generation) Wi-Fi + Cellular A1460 on the iPad (4th generation) Wi-Fi + Cellular (MM)

Versions of iOS Supported

Teamgo supports iOS 9.3.5 and higher only. We can only support the older iOS 9.3.5 on iPad 4th generation or newer. Please be aware it may work on older devices but we cannot support them or guarantee support ongoing.

Please consider updating your hardware of you are a new Teamgo customer.

Why is my iPad not listed?

The answer is simple, security and performance. We cannot support iPad's that are note able to keep up to date with new iOS (operating system) releases, they pose security risks to your organisation if not maintained.

NOTE You can check the Apple website to ensure your model iPad is supported by Teamgo. Go to https://support.apple.com/en-au/HT201471 to view all models.

TEAMGO PTY LTD IS AN APPLE AUSTRALIA AUTHORISED RESELLER

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