Required Hardware
To use Teamgo, you need a computer (Mac or PC) and an iPad. If you would like to print visitor badges you also need a supported printer.
The Teamgo Kiosk is an application for the iPad tablet device. This article outlines supported iPad devices, check out our other articles on supported printers.
You don't need a high end iPad device to run the Teamgo app, it's a small installation and uses little resources. The most popular options our customers choose are
iPad 9th Gen, 10.2" screen
iPad Pro 5th Gen, 12.9" screen
iPad Mini 6th Gen, 8.3" screen
If you are a Teamgo customer in Australia, consider purchasing your next iPad directly from from the Teamgo Online Store (Australian only, Apple authorised reseller).
iPad Pro Models
iPad Pro 12.9-inch (5th Generation)
Year: 2021 Model number (on the back cover): A2378 on the iPad Pro A2461 on the iPad Pro Wi-Fi + Cellular A2379 on the iPad Pro Wi-Fi + Cellular with mmWave A2462 on the iPad Pro Wi-Fi + Cellular (China mainland only)
iPad Pro 12.9-inch (4th Generation)
Year: 2020 Model number (on the back cover): A2229 on the iPad Pro A2069, A2232 on the iPad Pro Wi-Fi + Cellular A2233 on the iPad Pro Wi-Fi + Cellular (China mainland only)
iPad Pro 11-inch (3rd Generation)
Year: 2021 Model number (on the back cover): A2377 on the iPad Pro A2459 on the iPad Pro Wi-Fi + Cellular A2301 on the iPad Pro Wi-Fi + Cellular with mmWave A2460 on the iPad Pro Wi-Fi + Cellular (China mainland only)
iPad Pro 11-inch (2nd Generation)
Year: 2020 Model number (on the back cover): A2228 on the iPad Pro A2068, A2230 on the iPad Pro Wi-Fi + Cellular A2231 on the iPad Pro Wi-Fi + Cellular (China mainland only)
iPad Pro 12.9-inch (3rd Generation)
Year: 2018 Model number (on the back cover): A1876 on the iPad Pro A2014, A1895 on the iPad Pro Wi-Fi + Cellular A1983 on the iPad Pro Wi-Fi + Cellular (China mainland only)
iPad Pro 11-inch
Year: 2018 Model number (on the back cover): A1980 on the iPad Pro A2013, A1934 on the iPad Pro Wi-Fi + Cellular A1979 on the iPad Pro Wi-Fi + Cellular (China mainland only)
iPad Pro 12.9-inch (2nd Generation)
Year: 2017 Model number (on the back cover): A1670 on the iPad Pro A1671 on the iPad Pro Wi-Fi + Cellular A1821 on the iPad Pro Wi-Fi + Cellular (China mainland only)
iPad Pro 10.5-inch
Year: 2017 Model number (on the back cover): A1701 on the iPad Pro A1709 on the iPad Pro Wi-Fi + Cellular A1852 on the iPad Pro Wi-Fi + Cellular (China mainland only)
iPad Pro 9.7-inch
Year: 2016 Model number (on the back cover): A1673 on the iPad Pro A1674 or A1675 on the iPad Pro Wi-Fi + Cellular
iPad Pro 12.9-inch
Year: 2015 Model number (on the back cover): A1584 on the iPad Pro A1652 on the iPad Pro Wi-Fi + Cellular
iPad Air Models
iPad Air (4th Generation)
Year: 2020 Model number (on back cover): A2316 on iPad Air (4th generation) A2324, A2325, A2072 on iPad Air (4th generation) Wi-Fi + Cellular
iPad Air (3rd Generation)
Year: 2019 Model number (on back cover): A2152 on iPad Air (3rd generation) A2123, A2153 on iPad Air (3rd generation) Wi-Fi + Cellular A2154 on iPad Air (3rd generation) Wi-Fi + Cellular (China mainland only)
iPad Mini Models
iPad Mini (6th Generation)
Year: 2021 Capacity: 64GB, 256GB Model number (on back cover): A2567 on iPad mini (6th generation) A2568 on iPad mini (6th generation) Wi-Fi + Cellular A2569 on iPad mini (6th generation) Wi-Fi + Cellular (China mainland only)
iPad Mini (5th Generation)
Year: 2019 Model number (on back cover): A2133 on iPad mini (5th generation) A2124, A2126 on iPad mini (5th generation) Wi-Fi + Cellular A2125 on iPad mini (5th generation) Wi-Fi + Cellular (China mainland only)
iPad Mini 4
Year: Late 2015 Model number (on the back cover): A1538 on the iPad mini 4 A1550 on the iPad mini 4 Wi-Fi + Cellular
iPad Models
iPad (9th Generation)
Year: 2021 Capacity: 64GB, 256GB Model numbers (on the back cover): A2602 on iPad (9th generation) A2604 on iPad (9th generation) Wi-Fi + Cellular A2603 on iPad (9th generation) Wi-Fi + Cellular (North America only) A2605 on iPad (9th generation) Wi-Fi + Cellular (China mainland only)
iPad (8th Generation)
Year: 2020 Model numbers (on the back cover): A2270 on iPad (8th generation) A2428, A2429, A2430 on iPad (8th generation) Wi-Fi + Cellular
iPad (7th Generation)
Year: 2019 Model number (on the back cover): A2197 on the iPad (7th generation) Wi-Fi A2200, A2198 on the iPad (7th generation) Wi-Fi + Cellular
iPad (6th Generation)
Year: 2018 Model number (on the back cover): A1893 on the iPad (6th generation) Wi-Fi A1954 on the iPad (6th generation) Wi-Fi + Cellular
iPad (5th Generation) - ** not officially supported **
Year: 2017 Model number (on the back cover): A1822 on the iPad (5th generation) Wi-Fi A1823 on the iPad (5th generation) Wi-Fi + Cellular
iPad (4th Generation) - ** not officially supported **
Year: Late 2012 Model number (on the back cover): A1458 on the iPad (4th generation) Wi-Fi A1459 on the iPad (4th generation) Wi-Fi + Cellular A1460 on the iPad (4th generation) Wi-Fi + Cellular (MM)
Versions of iOS Supported
Teamgo no longer supports iOS 9.3.5 and older versions of the Apple iOS (operating system installed on your devices).
Why is my iPad not listed?
The answer is simple, security and performance. We cannot support iPad's that are note able to keep up to date with new iOS (operating system) releases, they pose security risks to your organisation if not maintained.
NOTE You can check the Apple website to ensure your model iPad is supported by Teamgo. Go to https://support.apple.com/en-au/HT201471 to view all models.
TEAMGO PTY LTD IS AN APPLE AUSTRALIA AUTHORISED RESELLER