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Microsoft Teams

Get notifications sent to your MS Teams messenger

Your users can enjoy receiving notifications directly through their Microsoft Teams client. The Teamgo App for Microsoft Teams will allow your users to receive system notifications for

  • Visitor arrivals

  • Delivery notifications

  • Emergency notifications

Step 1: Download the MS Teams bot for Teamgo

Click to download the MS Teams app for Teamgo

Step 2: Install the app

Login to Microsoft Teams admin center at admin.teams.microsoft.com

Step 3: Enable the Teams integration

  • Login with your Administrator account to the Teamgo web dashboard

  • Click your profile icon at the bottom left and go to Settings

  • Go to Integrations

  • Scroll down to Microsoft Teams, click Enable, and you will be asked to log in to your MS Account.

  • Make sure to Accept the requested permissions

  • Go back to Teams and click on Configure

  • Click and select the Channel the app was installed to in Step 2 above

  • Select your messaging options and click Save Changes

It may take up to a few minutes to fetch the channel. If the channel does not show, refresh the page. If the dropdown absolutely fails to populate a channels list, please try removing the app from the Microsoft Teams admin center (Step 2) and add it through https://dev.teams.cloud.microsoft/ instead.

Step 4: Setup on Microsoft Teams client

Your users can now install Teamgo app on their MS Teams client.

  • Login to Teams

  • Click on Apps

  • Search for Teamgo and install.

Fig 1. Manage MS Teams Apps

Fig 2. Install Teamgo bot to a channel (optional)

Note:

  • To receive direct messages, each user must have the Teamgo app installed in their MS Teams instance.

  • The Teams user and the Teamgo user must both have the same user email address

  • Channel selection is optional. Only select a channel if you want all messages sent to a channel.

Additional information:

To manage app setup policies, please follow this link.

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