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Microsoft Teams

Get notifications sent to your MS Teams messenger

Steve avatar
Written by Steve
Updated over 7 months ago

Your users can enjoy receiving notifications directly through their Microsoft Teams client. The Teamgo App for Microsoft Teams will allow your users to receive system notifications for

  • Visitor arrivals

  • Delivery notifications

  • Emergency notifications

Step 1: Download the MS Teams bot for Teamgo

Click to download the MS Teams app for Teamgo

Step 2: Setup MS Teams and install the bot

  • Login to Teams (requires Administrator access to MS Teams)

  • Click on Apps

  • Click on Manage your apps

  • Click Upload an app

  • Select a Team and channel to install bot

Fig 1. Manage MS Teams Apps

Fig 2. Upload Teamgo App to Teams

Fig 3. Select a channel to install the Bot to

Step 3: Enable the Teams integration

  • Login with your Administrator account to the Teamgo web dashboard

  • Click your profile icon at the bottom left and go to Settings

  • Go to Integrations

  • Scroll down to Microsoft Teams, click Enable, and you will be asked to log in to your MS Account.

  • Make sure to Accept the requested permissions

  • Go back to Teams and click on Configure

  • Click and select the Channel the app was installed to in Step 2 above

  • Select your messaging options and click Save Changes

It may take up to a few minutes to fetch the channel. If the channel does not show, refresh the page.

Note:

  • To receive direct messages, users must belong to the selected Teams/channel

  • The Teams user and the Teamgo user must both have the same user email address

  • Each individual user is not required to install Teamgo app in their Teams account

DOWNLOAD THE TEAMS BOT

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