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Microsoft Teams

Get notifications sent to your MS Teams messenger

Steve avatar
Written by Steve
Updated over 2 weeks ago

Your users can enjoy receiving notifications directly through their Microsoft Teams client. The Teamgo App for Microsoft Teams will allow your users to receive system notifications for

  • Visitor arrivals

  • Delivery notifications

  • Emergency notifications

Step 1: Download the MS Teams bot for Teamgo

Click to download the MS Teams app for Teamgo

Step 2: Install the app

Login to Microsoft Teams admin center at admin.teams.microsoft.com

  • Click on Manage apps

  • Toggle Action and click on Upload new app

  • Follow the rest of the wizard to complete installation

Step 3: Enable the Teams integration

  • Login with your Administrator account to the Teamgo web dashboard

  • Click your profile icon at the bottom left and go to Settings

  • Go to Integrations

  • Scroll down to Microsoft Teams, click Enable, and you will be asked to log in to your MS Account.

  • Make sure to Accept the requested permissions

  • Go back to Teams and click on Configure

  • Click and select the Channel the app was installed to in Step 2 above

  • Select your messaging options and click Save Changes

It may take up to a few minutes to fetch the channel. If the channel does not show, refresh the page.

Step 4: Setup on Microsoft Teams client

Your users can now install Teamgo app on their MS Teams client.

  • Login to Teams

  • Click on Apps

  • Search for Teamgo and install.

Fig 1. Manage MS Teams Apps

Fig 2. Install Teamgo bot to a channel (optional)

Note:

  • To receive direct messages, each users must have Teamgo app installed in their MS Teams instance.

  • The Teams user and the Teamgo user must both have the same user email address

  • Channel selection is optional. Only select if you want all messages sent to a channel.

Additional information:

To manage app set up policies, please follow this link.

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