Sending a message to a User/Visitor after they sign out is a great way to show appreciation for their visit and to stay in touch. By sending a follow-up message, you can thank the visitor for their time, provide additional information or resources related to their visit, encourage them to reach out if they have further questions or need assistance, and ask them to submit a review.
Reaching out can leave a positive impression, build rapport, and potentially lead to future interactions or business opportunities. You will also potentially increase reviews and improve your online visibility if you include a review link, e.g., from Google My Business, to your messages.
Enabling User/Visitor Sign-out messaging
Turn on Visitor sign-out notifications to enable the sign-out messaging option for your sign-in points.
Set your desired Sign-out message
Go to the desired sign-in point's workflow list, and edit the check-out screen
Choose whether to send to Users, Visitors, or both, customize your message and Save
