All Collections
Teamgo features are missing or hidden?
Teamgo features are missing or hidden?

Are you missing options in your account that you should have access to?

Steve avatar
Written by Steve
Updated over a week ago

If you are missing features in your account once logged in it could be for a number of reasons.

  • Missing feature

  • Menu item not available

  • Cannot locate feature shown in guide

  • Option gives a page error like "403"

Missing a feature of function you are sure should be enabled on your plan and account is likely due to permissions. Ensure you check your group permissions and the group role has that feature enabled.

  • Login to administration

  • Navigate to Workplace > Settings > Groups

  • Check the features you need enabled for the group type

  • Click Save

Make sure the options are enabled and saved for group type

For more help with features, plans and groups contact [email protected]

Did this answer your question?