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Teamgo features are missing or hidden?
Teamgo features are missing or hidden?

Are you missing options in your account that you should have access to?

Steve avatar
Written by Steve
Updated over a week ago

If you are missing features in your account once logged in it could be for a number of reasons.

  • Missing feature

  • Menu item not available

  • Cannot locate feature shown in guide

  • Option gives a page error like "403"

  • You get redirected to the dashboard

Missing a feature of function you are sure should be enabled on your plan and account is likely due to permissions. Ensure you check your group permissions and the group role has that feature enabled.

Watch how to check your software permissions

Checking your permissions

  • Login to administration

  • Navigate to your People > Group and Permissions

  • Select your Group

  • Check the features you need enabled for the group type

  • Click Save Changes


For more information get in touch with your support team.

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