An instructional video on a sign-in kiosk's workflow can be incredibly helpful in setting customers' expectations, especially for individuals who speak a different language. Additionally, an instructional video can empower visitors and minimise the need for assistance from a staff member.
The Webview / Video Player screen supports local files, web URLs, network URLs, and publicly accessible video hosting services such as YouTube.
Android: supports MP4, WebM, MKV, 3GP, HLS, DASH
iOS: supports MP4, MOV, M4V, HLS
Adding a Webview / Video Player screen
Log on to the web dashboard
Click on the Sign In Dashboard icon, go to Sign In Points (under Settings), and click on the Physical Kiosk Sign In Point where you want to add the video
In the Sign In Point Designer, Select/add a Kiosk element, such as a button, that you would like to embed video into.
Click on Configure Workflow on the right pane.
Click on the + button
Select Webview / Video Player from the pop-up list.
Click on Webview / Video Player and specify the URL of the video you want to embed.
Select the Video option, and tick "Must watch the entire video" if needed. For non-YouTube platforms, you may want to try the Website option as well.
If you want to play a video saved on the tablet, change the Video URL to any filename, such as sample.mp4. The first time you use the Webview / Video Player on the tablet, it will prompt you to select the video file. It is recommended to place the file in the Downloads folder. Note: Make sure to use the Webview / Video Player at least once before any actual check-ins.
Hit Save at the top right, and you are done!
How to get a YouTube video to display in full-screen
Open the YouTube video that you would like to use
Click on the Share option and choose to Copy Embed Code
Paste the copied embed code onto a notepad
Look for src="https://www.youtube.com/embed/*" in the Embed Code, where * is a series of numbers, letters, and possibly a hyphen
Copy everything within the double quotes and use that in the Web View screen
For more information get in touch with your support team.