The purpose of pre-registering visitors is to gather important information before they arrive and to speed up the arrival process. Pre-Registration is a function that can be done by your users.
Think of pre-registration like buying an airline ticket online and doing an online check-in. You provide your details, answer questions, and get issued a boarding pass. Now you just have to turn up, scan your ticket at the gate, and get on the plane. Easy!
Who can Pre-Register a Visitor?
Anyone with a user account with the correct user permissions can pre-register a guest when they log in to the web dashboard.
Can I pre-register without logging into the dashboard?
Yes! You still need a user account and your email address in your account details. When you setup a calendar meeting with Outlook, Google etc, simply include the system email address ([email protected], [email protected], or [email protected] - please confirm with support which one to use) in your accounts notification and pre-registration settings.
When we get an email from you and it's recognised, we can add your pre-registered visitors to the expected visitor list.
You can also create pre-registration events using the Pass Visitor Sign-in app available on Android and iOS.
Benefits of Pre-Registration
There is a lot to list, and many are specific to how you use the visitor system and the type of workplace you operate. Here are the main ones
- Enter visitor information before they arrive 
- Request visitors to enter their own information 
- Get forms completed online 
- Gather important information from your visitors 
- Request documents like identification, licenses, certificates, and so on 
- See an expected arrivals list each day 
- Know how busy your visitor traffic is going to be 
- Speed up the arrival process for your visitors 
- Pre-register one or many people at once 
- Send location details and calendar invitations 
What other features work with Pre-Registration?
Aside from the pre-registration itself, with visitors who are pre-registered, you can action the following
- Scan their QR code on arrival with an iPad Kiosk 
- Sign them in via the web dashboard manually 
- Mark them as Cancelled/Not Coming 
- Modify the pre-registration details 
- Notify hosts when they arrive by email and/or SMS 

