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Administrator Guide
Administrator Guide
Detailed how to guides on setting up and maintaining the Teamgo visitor management system
34 articles in this collection
Written by
Steve
Reports
Reports and Analytics
Learn how to access real-time and historical visitor reports and analytics on your Teamgo dashboard. View online or export reports.
Written by
Steve
Updated over a week ago
Kiosks
Contactless Check-in
How to achieve a contactless kiosk check-in experience with Teamgo
Written by
Steve
Updated over a week ago
Add New Kiosk
You can add unlimited iPad Kiosks under the same location. Learn how.
Written by
Steve
Updated over a week ago
Kiosk Designer
Teamgo offers complete customisation of your sign-in kiosks. Learn how to build a custom, branded and compliant sign in experience.
Written by
Steve
Updated over a week ago
Visitor Types and Sign in Flows
You can customise your sign in flows to suit each visitor type. You can also have multiple sign in flows on the same iPad Kiosk.
Written by
Steve
Updated over a week ago
Face Recognition Sign-In - Teamgo FaceID
The Teamgo FaceID function lets your visitors and employees sign-in on iPad kiosks with a simple photo capture.
Written by
Steve
Updated over a week ago
Group Sign In
How to enable group sign in on your Teamgo Kiosk
Written by
Steve
Updated over a week ago
Induction Screen
Learn how to add and modify your induction screen on your iPad Kiosk
Written by
Steve
Updated over a week ago
Default Contacts
Learn how to assign default contacts for notifications, deliveries and assistance requests.
Written by
Steve
Updated over a week ago
Kiosk Delivery Options
Teamgo can accept delivery arrivals and notify your staff
Written by
Steve
Updated over a week ago
Language Options
You can change most of the text language displayed on the iPad Kiosk and notifications.
Written by
Steve
Updated over a week ago
Kiosk Background Images
Personalise and brand your iPad Kiosks with custom background images
Written by
Steve
Updated over a week ago
Kiosk Logout
How to logout of your Teamgo iPad Kiosk
Written by
Steve
Updated over a week ago
Kiosk Refresh
When making changes to your iPad Kiosk you may need to refresh the iPad app. This guide will help you push changes your Kiosk.
Written by
Steve
Updated over a week ago
Printing & Badges
Visitor Badge
Learn how to customise visitor badges for printing when guests sign in
Written by
Steve
Updated over a week ago
Team Badges
Learn how to create, design and print your Team Member - employees and contractors - badges.
Written by
Steve
Updated over a week ago
Enable iPad Kiosk Badge Printing
Once you connect the printer to your iPad device you need to enable printing on the sign in flows
Written by
Steve
Updated over a week ago
Disable Badge Printing
Learn how to remove badge printing from your Teamgo sign in flows
Written by
Steve
Updated over a week ago
Pre-print Visitor Badges
Learn how to print Visitor Badges prior to their arrival
Written by
Steve
Updated over a week ago
Reprint Visitor Badges
Learn how to reprint Visitor Badges
Written by
Steve
Updated over a week ago
Locations
Add New Location
Learn how to add new locations to your Teamgo account
Written by
Steve
Updated over a week ago
Setup New Location
General location setup, how to add users and login to your kiosk
Written by
Steve
Updated over a week ago
Switch Locations
Learn how to switch between locations in your Teamgo administrator dashboard
Written by
Steve
Updated over a week ago
Auto Sign Out
Learn how to set an automatic sign out time for each of your locations. This will ensure guests are always signed out at the end of the day.
Written by
Steve
Updated over a week ago
Settings
QR Code expiry with badges
Visitor QR codes can be set to expire after a period of time. This will stop visitors from being able to re-scan their badge and sign in.
Written by
Steve
Updated over a week ago
Pre-Registration
Learn how to manage your pre-registration settings so you can register, induct and collect the right information from your guests
Written by
Steve
Updated over a week ago
Messaging and Notifications
Learn how to enable notifications for SMS, email and Teamgo Pass push notifications
Written by
Steve
Updated over a week ago
Anonymise Visitor Data
Learn how to anonymise all of your visitor data and individual identifying records for GDPR compliance
Written by
Steve
Updated over a week ago
Delete all visitor and contact data
Learn how to completely delete all records from Teamgo easily for GDPR compliance
Written by
Steve
Updated over a week ago
GDPR Settings
Teamgo allows you to effectively manage your employee and visitor records in a compliant, secure and safe way.
Written by
Steve
Updated over a week ago
Emergency
Emergency Evacuation Overview
Learn all about the evacuation function of Teamgo
Written by
Steve
Updated over a week ago
Enable Emergency Evacuation
Instantly notify all persons on site of emergencies and send instructions on what to do
Written by
Steve
Updated over a week ago
Emergency evacuation templates
How to setup templates for different critical events
Written by
Steve
Updated over a week ago
Print Evacuation List
Learn how to print an evacuation list
Written by
Steve
Updated over a week ago