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Administrator Guide
Administrator Guide
Detailed how to guides on setting up and maintaining the Teamgo visitor management system
52 articles in this collection
Written by
Ana Bellico
Dashboard
Getting Started
A quick guide to getting started with Teamgo Visitor Management System
Written by
Ana Bellico
Updated this week
Quick Customisation
A quick guide to customising your Teamgo Kiosk
Written by
Ana Bellico
Updated this week
Contacts
Visitors Overview
Introduction to Visitors in Teamgo and managing your visitors data and history in the system.
Written by
Ana Bellico
Updated this week
Reports
Reports and Analytics
Learn how to access real-time and historical visitor reports and analytics on your Teamgo dashboard. View online or export reports.
Written by
Ana Bellico
Updated this week
Auto Sign-in Reports
Get daily, weekly or monthly reports sent to your email
Written by
Ana Bellico
Updated this week
Teams
Teams Overview
A quick guide to Teams and users of the Teamgo system
Written by
Ana Bellico
Updated this week
Adding Team Members
Learn how to easily add Team Members to your Teamgo dashboard, iPad Kiosk and Teamgo Pass App.
Written by
Ana Bellico
Updated this week
Importing Team Member CSV
Learn how to bulk import Team Members using the CSV import option in your Teamgo system
Written by
Ana Bellico
Updated this week
Invite Team Members
Learn how to invite your Team Members to create and manage their own user account in Teamgo
Written by
Ana Bellico
Updated this week
Delete a Team Member
Learn how to delete a Team Member's account from your Teamgo system
Written by
Ana Bellico
Updated this week
Team Member QR Codes
Learn all about Teamgo QR codes including how to use them for visitors, employees, contractors and more.
Written by
Ana Bellico
Updated this week
Team member email already exists
Learn how to add a Team Member whose email already exists in your Teamgo system
Written by
Ana Bellico
Updated this week
Team Groups & Permissions
Learn how to assign Team Members to Groups and grant them system permissions
Written by
Ana Bellico
Updated this week
Terminals
Add New Kiosk
You can add unlimited iPad Kiosks under the same location. Learn how.
Written by
Ana Bellico
Updated this week
Kiosk Designer
Teamgo offers complete customisation of your sign-in terminals. Learn how to build a custom, branded and compliant sign in experience.
Written by
Ana Bellico
Updated this week
Visitor Types and Sign in Flows
You can customise your sign in flows to suit each visitor type. You can also have multiple sign in flows on the same iPad Kiosk.
Written by
Ana Bellico
Updated this week
Kiosk Refresh
When making changes to your iPad Kiosk you may need to refresh the iPad app. This guide will help you push changes your Kiosk.
Written by
Ana Bellico
Updated this week
Remove Photo Capture
You can disable the photo taking function of your Kiosk if you don't want to take photos of your visitors during sign in.
Written by
Ana Bellico
Updated this week
Group Sign In
How to enable group sign in on your Teamgo Kiosk
Written by
Ana Bellico
Updated this week
Induction Screen
Learn how to add and modify your induction screen on your iPad Kiosk
Written by
Ana Bellico
Updated this week
Default Contacts
Learn how to assign default contacts for notifications, deliveries and assistance requests.
Written by
Ana Bellico
Updated this week
Terminal Delivery Options (Kiosk Delivery Options)
Teamgo can accept delivery arrivals and notify your staff
Written by
Ana Bellico
Updated this week
Language Options
You can change most of the text language displayed on the iPad Kiosk and notifications.
Written by
Ana Bellico
Updated this week
Kiosk Background Images
Personalise and brand your iPad Kiosks with custom background images
Written by
Ana Bellico
Updated this week
Kiosk Session Logout
How to logout of your Teamgo iPad Kiosk
Written by
Ana Bellico
Updated this week
Face Recognition Sign-In - FaceID Sign In (Face Recognition)
Use FaceID for the express sign-in of your return guests, employees and contractors.
Written by
Ana Bellico
Updated this week
Printing & Badges
Visitor Badge
Learn how to customise visitor badges for printing when guests sign in
Written by
Ana Bellico
Updated this week
Team Badges
Learn how to create, design and print your Team Member - employees and contractors - badges.
Written by
Ana Bellico
Updated this week
Enable badge printing from your iPad Kiosk
Once you connect the printer to your iPad device you need to enable printing on the sign in flows
Written by
Ana Bellico
Updated this week
Disable Badge Printing
Learn how to remove badge printing from your Teamgo sign in flows
Written by
Ana Bellico
Updated this week
Pre-print Visitor Badges
Learn how to print Visitor Badges prior to their arrival
Written by
Ana Bellico
Updated this week
Reprint Visitor Badges
Learn how to reprint Visitor Badges
Written by
Ana Bellico
Updated this week
Locations
Add New Location
Learn how to add new locations to your Teamgo account
Written by
Ana Bellico
Updated this week
Switch Locations
Learn how to switch between locations in your Teamgo administrator dashboard
Written by
Ana Bellico
Updated this week
Auto Sign Out
Learn how to set an automatic sign out time for each of your locations. This will ensure guests are always signed out at the end of the day.
Written by
Ana Bellico
Updated this week
Settings
QR Code expiry with badges
Visitor QR codes can be set to expire after a period of time. This will stop visitors from being able to re-scan their badge and sign in.
Written by
Ana Bellico
Updated this week
Pre-Registration
Learn how to manage your pre-registration settings so you can register, induct and collect the right information from your guests
Written by
Ana Bellico
Updated this week
Messaging and Notifications
Learn how to enable notifications for SMS, email and Teamgo Pass push notifications
Written by
Ana Bellico
Updated this week
GDPR Settings
Teamgo allows you to effectively manage your employee and visitor records in a compliant, secure and safe way.
Written by
Ana Bellico
Updated this week
Anonymise Visitor Data
Learn how to anonymise all of your visitor data and individual identifying records for GDPR compliance
Written by
Ana Bellico
Updated this week
Delete all visitor and contact data
Learn how to completely delete all records from Teamgo easily for GDPR compliance
Written by
Ana Bellico
Updated this week
Integrations
Teamgo API
Example action for connecting to the Teamgo API
Written by
Ana Bellico
Updated this week
Salesforce Chatter and Salesforce CRM
Setup Teamgo and Salesforce to work with each other
Written by
Ana Bellico
Updated this week
HipChat Integration
Connect your HipChat service to Teamgo for Team notifications.
Written by
Ana Bellico
Updated this week
Active Directory Integration
Learn how to connect and setup Active Directory for Teamgo
Written by
Ana Bellico
Updated this week
Google Directory Integration
Learn how to synchronise your employees into Teamgo with Google Directory integration
Written by
Ana Bellico
Updated this week
Slack Integration
Learn how to make Teamgo push visitor arrival notifications to Slack in real time
Written by
Ana Bellico
Updated this week
Emergency
Emergency Evacuation Overview
Learn all about the evacuation function of Teamgo
Written by
Ana Bellico
Updated this week
Enable Emergency Evacuation
Instantly notify all persons on site of emergencies and send instructions on what to do
Written by
Ana Bellico
Updated this week
Print Evacuation List
Learn how to print an evacuation list
Written by
Ana Bellico
Updated this week
Accounts & Billing
Accounts & Billing Overview
Update your account and billing information in the Teamgo platform
Written by
Ana Bellico
Updated this week
Terminate Account
You can terminate your Teamgo account at anytime you like
Written by
Ana Bellico
Updated this week
